Frequently Asked Questions

 

Q: Do you have to do a test after completing the parenting course?

No. We provide feedback to enhance your learning experience, but no tests are required.

Q: What are the signs that I’d benefit from a parenting course?

Agreeing with any of the following statements indicates that you might find a parenting course extremely beneficial:

• If you feel that parenting is an endless struggle and family life is not very enjoyable.

• When every approach you try with your children seems to end in arguments, you feel worried, guilty, hopeless or unsupported.

• When you are keen to learn more about your children, yourself and your family dynamics.

Q: How much time is required to complete the parenting course?

The time required to finish the session each week is approximately 90 -120 minutes, for a total of sessions. including review.  For more Information on cost, please contact us.

Q: Will I have to pay for the parenting sessions in one lump sum

Yes: it is a contact agreement that you will have entered into. All 8 weeks plus the Review must be paid in full. For more information on cost, please contact us.

 

Q: What are social skills groups?

Social skills groups are small groups led by adults who support children in learning to interact appropriately with others, including peers. These sessions can help children learn conversational, friendship, and problem-solving skills. They can also be useful in teaching children about their emotions and understanding other people’s perspectives.

Q: How do social skills /group sessions work?

 Children in the group may have difficulty starting conversations or maintaining friendships due to social barriers. Or perhaps they don’t understand body language. The group facilitator leads kids through exercises to learn the skills needed to address social challenges, using role-play or practising social skills and other identifiable strategies, and provides feedback on their performance. ( Group size min of 4, max 6 ) dependent on age.

Q: Will my child have to attend all sessions?

Yes: To get the best results, it is beneficial for your child to attend all sessions, as missing any session will deprive them of important social learning.

Q: What if my child does not want to attend after the first or a few sessions?

We recommend that you confirm this is the right time for your child to attend these group sessions, and that you and your child understand what the sessions entail before committing.

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Q: When I am in a crisis, can I contact my  Therapist?

Your therapist will be available only at your scheduled appointment time. In an emergency, you will need to seek additional resources. Contact your GP, the Samaritans (call 116 123, www.samaritans.org), or, if necessary, emergency services.

Q: Will my  Therapeutic sessions be confidential?

Yes, with F.A.C.E all therapeutic sessions are confidential. The exception would be if you were to pose a danger to yourself or others, in which case the relevant parties would be notified.

Q: What will my therapist do?

Your therapist will take the time to get to know you and give you the opportunity to ask questions about how we work and the services we offer. If you decide to come regularly, you will, where possible, see the same therapist at the same time every week, for approximately 50 minutes. We can offer 10-24 sessions, with a review. They will listen carefully to you and encourage you to speak freely and openly about what’s troubling you. They will help address your concerns and support you in a non-judgmental way, allowing you to make your own decisions. Counselling sessions can help you to gain clarity on an issue, change old patterns, untangle complex personal issues, or embark on a journey of self-development.

 

Q: What if talking about things starts to make it feel worse?

The therapist will discuss what led you to counselling. There is no expectation that you go into great detail about the actual events; you can explore the impact those experiences have had and the feelings that have resulted.

Your safety and stability are most important. If you are concerned this may happen, the therapist can spend a few sessions beginning with how you manage difficult and overwhelming feelings, which will build your confidence to talk more openly and in depth.

 

Q: What can I talk about?
You can talk about anything that is on your mind – counselling is a safe space for you to bring anything you feel you need to discuss or to help you process any difficulties you may be facing.

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Q: To receive any of our services, do I need to be referred by a doctor or school?

No, you can self-refer to receive any of our services. You will need to complete our assessment form.

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Q: Does F.A.C.E Offer Coaching sessions?

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Coaching sessions are one-to-one conversations focused on what matters most to you right now. Sessions provide space to reflect, gain clarity, and identify Practical next steps that support self-discovery and personal growth. ( by phone ) Please contact us for more information 

 

Q:Does F.A.C.E Offer Therapy  to children over 12 years?

Yes, our services support families and children ages 4 -12. We view case by case individually 12yrs +  Please contact us for more information 

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Q: Does F.A.C.E  offer supervised contact?

Yes, we offer a space for supervised contact (family time visits): Please contact us for more information

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Q: Does F.A.C.E  offer other services? 

 Yes, depending on individual cases and the service support needed  - Please contact us for more information

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